Question 1

I am trying to schedule an appointment but form doesn't work. What should I do?

Accepted Answer

Install the latest updates. Windows Update provides free updates for Windows operating system software and hardware, including updates for Internet Explorer. To ensure you’re getting all updates for Internet Explorer that might address the problem, make sure your Windows Update settings include recommended as well as important updates. If you are not using Windows Explorer please send us a detailed email describing your browser and error message

Question 2

What happens if it is raining/snowing?

Accepted Answer

Provided safety is not an issue we will proceed as planned. If, so we will attempt to ride out the weather issues and/or reschedule for another date that is suitable to the customer

Question 3

What happens if I need to cancel the appointment?

Accepted Answer

No charge with a minimum of 48 hours advance notice, if not a $50.00 cancellation fee will apply.

Question 4

Is this a contract type of service?

Accepted Answer

No, we only come and perform our services when you call us.

Question 5

What types of payment does weCleanGarages.com accept for services rendered?

Accepted Answer

We accept cash, money order, Visa, Amex, Master Card, Discover and debit cards at time of appointment confirmation. C.O.D.payments are subject to a 25% premium charge in addition of service rate and payable upon arrival.

Question 6

What happens if I have a non working vehicle in the garage at the time of clean up?

Accepted Answer

Due to insurance requirements, the best we can offer is to roll the vehicle into the driveway out of the way, one time only, max of 100 feet.

Question 7

Do I need to be at home during the cleaning of my garage?

Accepted Answer

No, you personally do not have to be at home during the time of cleaning however, someone over the age of 18 needs to be present during the entire time we are cleaning the garage.

Question 8

How long does it usually take to clean the garage?

Accepted Answer

Generally speaking, 90 minutes for 1 car garage, 150 minutes for 2 car garage, 240 minutes for 3 car garage.

Question 9

Does weCleanGarages.com haul the trash away?

Accepted Answer

No, place at the curb or side of the house. The exception is to remove trash bags from your house at a cost of $25.00 per trash bag removed

Question 10

What happens if more contractor trash bags are needed to complete the clean out?

Accepted Answer

You can purchase additional bags from weCleanGarages.com on site for an additional $2.00 each bag.

Question 11

Do I need to secure my pets and children during the clean out?

Accepted Answer

Yes, for the safety of all parties please make the necessary accommodations in advance.

Question 12

Does weCleanGarages.com offer referral discounts?

Accepted Answer

Yes, we offer gift cards from various vendors around the country for each confirmed appointment we secure based solely on your recommendation.

Frequent Questions

Frequently Asked Questions